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Croydon Health Services Library

    Croydon Health Services
    NHS Trust
Home Health and Digital Literacy

Health and Digital Literacy

Health literacy is defined as ‘the personal characteristics and social resources needed for individuals and communities to access, understand, appraise and use information and services to make decisions about health’ (World Health Organization, 2015).

In England, 43% adults find it hard to understand written health information, rising to 61% struggling once numbers are added (Rowlands, 2015).
The estimated prevalence of low health literacy in Croydon is 48.18 %
The estimated prevalence of low health literacy and health numeracy in Croydon is 68.93This is higher than the national average.

There is a responsibility on organisations to support accessibility, such as through improved signage, as well as enabling individuals to develop skills.

Library and knowledge specialists are ideally placed to increase colleagues’ awareness of health literacy. Librarians support information assessment (or information literacy) as a core role. If people question information sources generally, they can apply these skills to health literacy.
We teach simple techniques such as teach back and chunk and check, where to care giver takes on the responsability of the understanding of the patient.

To book a health literacy session please contact the library on chs.libraryenquires@nhs.net

Teach Back

Chunk and check

Catalogue

  • Home
  • The Library
    • About the Library
    • Join the Library
    • Who can use the library?
    • QR Codes
    • The Pod and Room 2
  • Services
    • Navigating the Knowledge Hub
    • Loans and Requests
    • Information Skills Training
    • Study spaces & IT facilities
    • Literature Searching
    • Training videos
    • BMJ Case Reports
    • KnowledgeShare Current Awareness Service
  • Contact
    • Enquiries
    • Health and Digital Literacy
    • Request a Book
    • Request an Article
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  • 

Croydon Health Services Library

Postgraduate Medical Centre
Croydon University Hospital
Croydon Health Services NHS Trust
530 London Road
Croydon
Surrey CR7 7YE

Telephone

  • 020 8401 3197
  • 020 8401 3198

Hours

Monday – Friday:
9:00am – 5:00pm

Closed Weekends and Bank Holidays

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